Sales are part of almost every aspect of life. People sell everything you can make money from. Although the number of products sold is always growing, sales are getting more and more difficult. Why is that?
The vast majority of sales and negotiation training materials encourage us to use proven, predicable client acquisition patterns. Needs testing, the language of benefits, attractive promotions, plans for dealing with objections, and proper product presentations are undisputed elements of every salesperson’s toolkit. When analysing research into client behavior, we encounter situations in which their behavior seems completely unreasonable. Sometimes lack of promotions, no language of benefits, or the risk of price hikes prove much more effective than the most sublime and persuasive sales techniques.
They used to say, ‘sell or die.’ Today we more often say, ‘make yourself stand out, then let the customer do the buying.’ This new direction in sales is both more optimistic and a little scary at the same time. While for years we have mainly studied‘hard’ techniques for making sales, we haven’t managed to develop soft skills to get to know both ourselves and the people we sell to. Emotional intelligence comes into play here.
Price is one of the main elements which determine whether the customer decides to buy a specific product. How can you present prices in order to convince the customer to buy? Here are a few examples of how to achieve positive customer perceptions through appropriate price presentation.
A lot of products and services are so similar to each other that it is difficult to stand out, purely based on what features you offer. You can compete in terms of prices, but sooner or later, it will lead to a price war, which can be pretty bad for business. That is why it is better to stand out with extraordinary customer service. Keep in mind that people usually buy with their heart not their head.