Entrepreneur, speaker, trainer, coach. He has been in the contact center business for over a decade, spent 5 years working in the biggest call center in Poland – CCIG, where he managed a group of 130 people. Vice-president of Contact Center One and owner of Sales Management Consulting. He has a blog and uploads tutorial videos and workshops about sales and team management.
- AIDA in phone sales nr 1/2018
- Who do we buy from and what are the characteristics of a successful salesman? Tylko on-line nr 2/2018
- Each customer is different nr 3/2018
- Ways clients make our work difficult nr 4/2018
- Meet me, like me, trust me, and pay me Tylko on-line nr 5/2018
- From telemarketer to team leader nr 7/2019